Cookie policy

What are cookies?

A cookie is a simple text file which stores small pieces of information. When you visit one of our websites its server saves the cookie onto your computer or other device. Only that platform’s server will be able to read or retrieve the contents of that cookie.

Cookies do many different jobs like storing your preferences, helping you navigate effectively, and improving your overall experience of a website. Cookies make the interaction between you and our platforms quicker and easier. For example, a cookie might store information so you don’t have to keep entering it.

How does Standard Life use cookies?

Some cookies are needed to make our platforms work and can’t be turned off. Others are optional and you can change your preferences below. You can update your choice at any time by clicking the ‘cookie policy’ link at the bottom of any page.

Type of cookie Description Your setting
Strictly necessary cookies These cookies are needed for you to be able to use our websites securely. Required
Cookie name Purpose Expires
SLG_COOKIE_POLICY Records whether or not you have accepted the use of cookies on our sites After 6 months
JSESSIONID Standard Websphere cookie used to maintain state during the session After a short time or when you close your browser
TS01XXXXXX Secure customer data and prevent malicious attacks After a short time or when you close your browser
Experience and insight cookies These cookies remember your settings to make your experience better. They also help us understand how people use our platforms so we can make improvements.
Cookie name Purpose Expires
_ga Tracking cookie for Google Analytics. Used to distinguish users. After 6 months
_gat_UA69969024-X Tracking cookie for Google Analytics. Used to throttle request rate. After 10 minutes
gid Tracks user behaviour. After 1 day
Marketing cookies These cookies help us decide which products, service and offers might be of interest to you. Disabling them won’t stop you seeing adverts, but means they could be less relevant.

None used at present

How long are cookies saved for?

This depends on whether they are session cookies or persistent cookies.

Session cookies delete themselves once you close your browser. Session cookies can help with security, and also remember what you’ve done on previous web pages so you don’t have to re-enter information.

Persistent cookies stay on your device after you close your browser. They’re used for lots of different things – one example is remembering your cookie preferences between visits, so you don’t need to keep telling us which cookies to use. In case you’ve forgotten about them, or changed your mind, we’ll ask you to confirm your cookie preferences every six months. You can update your choice at any time by clicking the ‘cookie policy’ link at the bottom of any page.

What types of cookies does Standard Life use?

We only use first party cookies on this site.

First party cookies are set by the website you’re using and aren’t shared elsewhere even across our different websites. Often these cookies are used to remember information about how you used a platform.

How do I manage cookies?

When you turn off any non-essential cookies, and after you refresh or move away from this page, we will stop setting or using those cookies.

Cookies and your browser settings.

You can use your browser settings to delete Cookies that have already been set at any time. You can also use your browser settings to manage Cookies to switch off a Cookie altogether. If you do this, it could mean that we can't use strictly necessary Cookies properly and so parts of our website may not work correctly.

For more information about how to use your browser settings to clear your browser data or to manage Cookies, check your browser ‘Help’ function.

Blocking or restricting Cookies.

You can stop Cookies being used on your device by activating the setting on your browser that allows you to block the deployment of all or some Cookies. To find out how, visit all about cookies at https://www.allaboutcookies.org/

Please note, if you use your browser settings to block Cookies you may not be able to access all or parts of our website.

It is also important to know that rejecting Cookies will not delete any Cookies that have been saved to your device in the past. You can delete previously saved Cookies via your browser settings.

More information

Changes to this policy.

We occasionally update our cookie policy. You should visit this page periodically if you want to keep yourself informed. Last updated on 13 October 2020.

Contact Information

We welcome your comments about this policy. Email us at administrator@thephoenixgroup.com