Contact us
If you’ve got questions about the BTRSS, then you’ve come to the right place to find out more.
Manage your pension online
You can manage your pension online or on your smartphone or tablet. You can see what your pension’s worth, find out how much you and your employer are paying, change or view your investments, and change your personal details.
Speak to someone
| Service | Contact |
|---|---|
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Queries about joining the BTRSS If you haven’t joined the BTRSS yet, and would like information about the pension |
Standard Life
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Payment queries For queries about how much you or BT are paying |
Standard Life
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Switching investments For queries about your investments and changing your options |
Standard Life
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Accessing your pension money You need to be 55 (may be subject to change) before you can access your pension savings. You can find out more about turning your savings into an income in the approaching retirement section of the website |
Standard Life
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Any other queries If you’ve got any queries that aren’t answered here |
Standard Life If you're calling from outside the UK |
Calls may be monitored and/or recorded to protect you and us, and help with our training. Call charges will vary.
You can usually only get answers to general questions by email. We won't be able to make any changes to your company pension or provide sensitive information until we've taken you through some security checks to confirm your identity.
You should not send personal details by e-mail. But you can send us a secure message through online service.
